At HUNGRY LAB LLC (“we,” “our,” or “us”), we are committed to providing high-quality online services to our clients. This Logistics Management Policy outlines the procedures and practices we follow to ensure the efficient and effective delivery of our digital services.
1. Scope of the Policy
This policy applies to all online services offered by HUNGRY LAB LLC, including but not limited to:
- Social media marketing
- Content creation and management
- Digital marketing consulting
- Social media advertising campaigns
- Performance analysis and reporting
2. Service Delivery
All our services are delivered digitally. The timelines and conditions for delivery are agreed upon with the client during the service contracting phase. We are committed to meeting the agreed-upon deadlines; however, these may be affected by factors beyond our control, such as:
- Changes in social media platform policies or algorithms
- Delays in receiving necessary information from the client
- Unforeseen technical issues
In the event of any delays, we will notify the client as soon as possible and work to resolve the situation.
3. Client Communication
We maintain constant and transparent communication with our clients throughout the entire service delivery process. We use [insert communication channels, e.g., email, phone, project management platforms] to ensure the client is informed about the progress of the service.
Clients are responsible for providing the necessary information and materials required for the proper execution of the services. Failure to deliver this information on time may impact delivery schedules.
4. Modifications and Revisions
Any request for modifications or revisions to the services must be communicated and agreed upon by both parties. Modifications may result in changes to the delivery timelines and service costs, as applicable.
5. Billing and Payments
All payments must be made in advance, as agreed upon in the service contract or invoice. We will not commence any service until full payment has been received.
6. No Refund Policy
Given that our services are digital and customized, we operate a strict No Refund Policy. Once the service has commenced, no refunds will be issued. We urge our clients to carefully review the service terms before making a purchase.
7. Security and Confidentiality
We are committed to protecting the confidential and personal information provided by our clients. We use appropriate security measures to ensure that this information is handled securely and used only for the agreed purposes.
8. Dispute Resolution
Any disputes arising from or related to this policy or the services provided will be resolved through direct negotiation between the parties. If an agreement cannot be reached, the parties may resort to mediation or arbitration as mutually agreed.
9. Changes to the Logistics Management Policy
We reserve the right to modify this Logistics Management Policy at any time. Any changes will be communicated to clients and posted on our website with the updated effective date.
10. Contact
For any questions or clarifications related to this policy, please contact us at:
HUNGRY LAB LLC
2105 Vista Oeste St NW Ste E 1717
Albuquerque, NM 87120
Email: [email protected]
Phone: +1 (913) 253-4853
